Effective Date: 08 Aug 2025
At Timeless Fashion, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.timelessfashion.ca (the “Site”) or interact with us through other channels.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information
When you make a purchase or register for an account, we may collect personal details including:
Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party providers)
b) Non-Personal Information
We may collect anonymous data such as:
Browser type
Device type
IP address
Website usage patterns (through cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate order updates or customer support
Improve user experience on our website
Personalize your shopping experience
Prevent fraud and ensure secure transactions
Send promotional emails (only if you’ve opted in)
3. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and personalize your experience. You can choose to disable cookies in your browser settings, but some site features may not function properly without them.
Cookies help us:
Remember your cart and preferences
Analyze website traffic via tools like Google Analytics
Serve targeted ads through third-party platforms
4. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties.
We only share your information with:
Trusted third-party services (e.g., payment processors, shipping partners)
Legal authorities if required by law or to protect our legal rights
All third parties are required to use your data securely and only for the intended purpose.
5. Data Security
We use industry-standard security measures (SSL encryption, secure servers) to protect your personal information.
However, no method of transmission over the internet is 100% secure. We encourage users to use strong passwords and keep account details confidential.
6. Your Rights
You have the right to:
Access or update your personal data
Request deletion of your data (subject to order history and legal requirements)
Opt out of marketing emails at any time by clicking "Unsubscribe" in our emails
To make a request, please contact us at [support@timelessfashion.ca].
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store information from anyone under this age. If we become aware of such data, we will delete it immediately.
8. International Visitors
If you are visiting from outside Canada, your data may be transferred to and processed in Canada where our servers and operations are based. By using the Site, you consent to this transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review the policy regularly.
10. Contact Us
For questions or concerns regarding your privacy, contact us:
📧 Email: support@timelessfashion.ca
📍 Address: [Insert Business Address]
📞 Phone: [Insert Phone Number]